No service update

[sherwin143!]

My 2020 Taycan has been in the shop for four weeks now, and the dealership keeps giving me the runaround. They say they're waiting for a service update, but they have no idea when it will arrive. Apparently, this issue is affecting Taycans worldwide, and dealerships everywhere are unable to deliver their serviced cars.
Does anyone else have any information about this service update? Is this a legitimate excuse, or is there something else going on?

 

[Lbutera036]

I think it is. I read another saying the same thing so it could be that there is an update they need to make to fix the issue. But not completely sure.

 

[Blackie]

Uhm this does seem to be a widespread issue with Taycans lately, likely due to a global parts or software delay.

 

[StanStunned]

How is it now? Did you get your Taycan back already?

 

[TayGrand]

Hey, if your 2020 Taycan is stuck in the shop due to a service update, you're not alone. A lot of owners are dealing with similar delays. Many have mentiond that recalls and updates are causing holdups, with one person saying, "The recall is screwing everyone and everything." Battery issues are also a common problem, like one owner who said, "My Taycan’s been in for a battery fault and going dead. It’s been 2 months, and they’re still waiting on tools from Germany to fix it."

 

[Wingzflix_]

Did you contact your dealership?

 

[Fatbuddah79]

That’s a rough situation. If it’s a software glitch hitting a bunch of cars, it might be the real deal, but I’d totally hit up Porsche directly for some answers. It’s super frustrating being kept in the dark like that!

 

[rugbeater]

Four weeks is a long time for your Taycan to be in the shop. It sounds like there might be a widespread software problem with the older Taycan models. While waiting for a software update is possible their lack of a timeframe is concerning. There might be a big delay or a difficult problem. You should ask them for more details like a ticket number or a service bulletin. If they can't give you that contact Porsche's regional office. This seems like more than a simple software fix and you need clearer information.